FAQ

This post is also available in: Arabic Chinese (Simplified) French German Italian Japanese Portuguese (Portugal) Spanish Turkish

Frequently Asked Questions

Fast and Secure Delivery:

All printing and shipping is handled by The Print Space.

Prints will be shipped worldwide from their UK or Germany studios depending on your location.

Below are their current shipping rates.

By default, orders to the UK and EU/EEA are sent via Royal Mail (shipped from The Print Space London Studio) and Deutsche Post for the EU/EEA (Shipped from their Dusseldorf studio).

For any countries outside these regions orders are shipped express courier from the London Studio.

Prints are shipped in either a reinforced tube or crumple proof packaging to ensure safe delivery.

United Kingdom £6.45

Germany £6.45

EU £10.95

EEA & CH £15.50

USA £37.50

Canada £45.00

Rest of the World £65.79

Delivery Time: Orders usually ship out within 72-hours of your purchase, and will usually arrive within 5-10 working days.

Estimated Average Shipping Times. 

    • Europe: 3-5 Business Days
    • USA & Canada: 7-9 Business Days
    • Rest of the World: Up to 10 Business Days

In the unfortunate event that you haven’t received your package after 15 days, please contact admin@cotswoldsphotographer and we will investigate.

Sustainability Measures and Carbon Neutral Printing Process: 

We’re proud to say all our prints are sustainably packaged and carbon neutral from end-to-end.

This was only made possible by the incredible efforts of The Print Space UK, who have worked hard on every stage of their printing and shipping process.

Read more about their sustainability measures here.

The Printing Process:

  • Carbon neutral printing process by The Print Space UK
  • Sustainably sourced Inkjet papers
  • Paper tape made from 100% recycled fibres
  • Recyclable packaging and envelopes
  • Recyclable cardboard stiffeners to protect your print in transit
  • Biodegradable bubble wrap
  • 100% recycled polypropylene corner protectors
  • Recyclable bio-polyethylene frame protection

These fine art photos are printed on one of the most beautiful and high quality papers on the market, Hahnemühle Photo Rag®. The matt finish helps to reduce glare / reflections when framed behind glass, and the paper gives muted blacks and even colour reproduction with excellent detail. The surface has minimal texture with a chalky smooth cotton feel which creates smooth colour gradients.

Secure Payment:

Payment can be made using GooglePay, Apple Pay, credit or debit card via Stripe secure payment gateway.

If you’d like to pay using direct bank transfer please email admin@cotswoldsphotographer.com 

 

For any additional enquiries, please email us at admin@cotswoldsphotographer.com